- Convergys
(NYSE:CVG)
Provider of outsourced, integrated customer management services.
www.convergys.com
- Sutherland Group, The (1)
dir.yahoo.com/.../Customer_Service/Sutherland_Group__The
- TeleTech
Provides CRM services outsourcing, including full or partial management of clients' customer management operations, personnel, processes, and technologies.
www.teletech.com
- Echopass Corporation
ASP blending phone, e-mail, chat, fax, and voice mail into one Internet channel and delivers it to contact center agents' computers.
www.echopass.com
- Customersatisfaction.com
Offers consulting, seminars, speeches, and related products such as books, videos, and audio.
www.customersatisfaction.com
- Resource Center for Customer Service Professionals
Offers call center and help desk seminars, certification, books, and more.
www.the-resource-center.com
- RealMarket Today
Features news, webcasts, and links on Customer Relationship Management.
www.realmarket.com
- SafeHarbor Technology Corporation
Offers customer, technical, e-commerce, and sales support services.
www.safeharbor.com
- Cross Country Group, The
Provider of value-added customer support services - 24 hours a day, 7 days a week.
www.ccgroup.com
- ClearBrick
Provides business solutions, methods, and advice to improve the customer experience.
www.clearbrick.com
- inQ.com
Enabling e-commerce web sites with live support staff, providing eCRM with a human touch.
www.inq.com
- Q-Matic Corporation
Specializes in lobby management and queuing systems.
www.q-matic.com
- Performark, Inc.
Offers web-based solutions for customer relationship management (CRM), call center services, lead and inquiry management, event registration, and database marketing.
www.performark.com
- Sterling Consulting Group
Tips on service improvement including areas on communication skills, customer focus, service strategy, and even keynote speaking.
www.quality-service.com
- Network Inc., The
Provides a range of confidential hotlines and feedback systems to help companies communicate with employees and customers.
www.tnwinc.com
- World Access
Providing customer care services to the travel, financial, health care, and call center industries.
www.worldaccess.com
- CRMindustry.com
Online resource dedicated to providing the news, trends, and technologies that directly relate to the customer relationship management industry.
www.crmindustry.com
- Customer Service Review
An Internet magazine which reviews the latest data and trends on customer service worldwide.
www.csr.co.za
- United Customer Management Solutions (UCMS)
Customer Relationship Management (CRM) solutions provider as an outsourcer and an Application Service Provider (ASP).
www.ucms.net
- Urban, Gene
Gene Urban performs close-up magic and mentalism at various business functions, corporate events, and trade shows across the U.S, Canada, and Mexico.
www.corporatetrx.com
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